About Duranta
What is Duranta?
Duranta is an AI-powered platform for landscaping companies to measure properties, create professional proposals and invoices, and manage clients in one place.
How does Duranta help landscaping businesses?
Duranta helps landscaping companies save time, win more jobs, and get paid faster by streamlining property measurement, estimating, proposals, invoicing, and client management.
What can I do with Duranta?
With Duranta, you can:
Measure properties using AI and HD imagery
Create and send proposals and invoices from anywhere
Manage leads, clients, properties, and job history
Keep everything organized in one built-in CRM
Who is Duranta built for?
Duranta is built for landscaping professionals who want to spend less time on admin work and more time growing their business.
What makes Duranta different?
Duranta combines AI-powered property measurements, professional proposal tools, invoicing, and CRM features in one platform, helping you work faster and stay organized.
Can I create proposals and invoices in the field?
Yes. Duranta lets you create and send proposals and invoices from anywhere, whether you’re at a client’s property, in the truck, or back at the shop.
How does Duranta save time?
Duranta reduces manual measuring, estimating, and paperwork so you can save hours each day and respond to customers faster.
Mobile App & Web App
Can I use Duranta on mobile?
Yes. Duranta is available as an iPhone and iPad app in the Apple App Store. For the best experience on mobile, we recommend using the app.
Can I use Duranta on a computer?
Yes. You can access Duranta Web at https://app.getduranta.com using a desktop browser.
Which browsers are supported?
Duranta supports modern browsers such as Chrome, Firefox, and Edge.
CRM (Clients & Leads)
What is the difference between a lead and a client?
A lead is a potential customer you have not worked with yet. A client is a customer you have serviced before.
How do I create a new client or lead?
Click + Create new, select Lead or Client, enter details, and click Save.
Does Duranta support residential and commercial customers?
Yes. Duranta supports both Residential and Commercial types for leads and clients.
Can I add properties to a lead or client?
Yes. You can add and manage properties for both residential and commercial leads and clients.
Can commercial leads and clients have multiple contacts?
Yes. Commercial leads and clients support multiple contacts. You can add several contacts, but only one can be marked as the Primary contact.
Can I edit a property location?
Yes. Move the map pin and click Move location here to update the location.
What can I create for a lead or client?
You can create a proposal with maintenance and install services for both leads and clients.
Can I search or filter clients and leads?
Yes. Duranta includes search and filtering tools to help you quickly find and manage leads, clients, properties, and proposals.
Can I add notes to a client or property?
Yes. You can create client notes, property notes, and annotations to keep important details organized.
Can I manage proposals from the client details page?
Yes. You can search, filter, edit, rename, duplicate, archive, and delete proposals.
Proposals
What is a proposal?
A proposal is a detailed estimate you send to a lead or client that outlines the scope of work, services, materials, pricing, and terms before the job begins.
How do I create a proposal?
You can create a proposal in several ways:
From the Home page by clicking + Create new proposal
From the left navigation bar
From Clients → Proposals → Add a proposal
From the Lead/Client details page
What types of services can I add to a proposal?
You can add both maintenance and install services.
What are examples of maintenance services?
Maintenance services can include lawn mowing, edging, leaf cleanup, snow removal, bed weeding, mulch refresh, hedge trimming, seasonal cleanup (spring/fall), and irrigation check-ups.
What are examples of install services?
Install services can include:
Beds
Plants
Turf
Walls
Surfaces
Can I create proposals for both leads and clients?
Yes. You can create proposals for both leads and clients the same way.
Can I customize proposal details before sending?
Yes. In the Review & Send tab, you can adjust settings like Information Density and Subtotal options..
Can I rearrange services in a proposal?
Yes. In the Review & Send tab, drag and drop services using the four-dot icon.
Can I add notes and images to a proposal?
Yes. You can add text, snippets, images, and photos from property notes to make proposals more detailed and professional.
Can I manage existing proposals?
Yes. You can filter, search, edit, rename, duplicate, archive, and delete proposals.
What can I configure for a maintenance service in a proposal?
Maintenance services
For maintenance services (e.g., lawn care, snow removal), you can:
Define service area:
Enter a number (sq ft, units, etc.)
Draw on the map
Select AI-detected areas (lawn, trees, paved surfaces, etc.)
Add:
Materials (mulch, soil, fertilizer, etc.)
Charges (disposal, delivery, etc.)
Configure:
Recurring schedule
Minimum price
Price rounding
Price margin
Save to Favorites for reuse
What can I configure for an install service in a proposal?
Install services
For install services (e.g., plants, patio, walls), you can:
Add a labor charge
Set a minimum price
Enable price rounding
Apply a price margin
Can I add fees and discounts to a proposal?
Yes. You can add fees (such as delivery or disposal) and apply discounts to adjust the total price of your proposal.
Invoices
What is an invoice?
An invoice is a document you send to a client requesting payment for services or work completed, including details like items, pricing, taxes, and due date.
Where can I create an invoice?
You can create an invoice:
From the Home page
From + Create new
From the Invoices list
From the Lead/Client details page
When should I send an invoice?
Invoices are typically sent after a proposal is accepted or after work is completed.
Can I add items to an invoice?
Yes. You can add invoice items, fees, discounts, and tax.
Can I add notes to an invoice?
Yes. You can add customer notes using text, images, or snippets saved in Favorites.
Can I set a due date on an invoice?
Yes. You can choose from:
On receipt
Net 15
Net 30
Net 45
Net 60
End of month
Can I create a recurring invoice?
Yes. Duranta supports recurring invoices.
Can I filter and search invoices?
Yes. You can filter invoices by:
Draft
Pending
Paid
Overdue
Upcoming
You can also search and filter by date, amount, and status.
Can I record a payment manually?
Yes. You can record payments made by:
Cash, Credit card or Check
Can I track payments?
Yes. Duranta lets you manage and track invoice payments.
Settings
What can I update in Account Settings?
In Account Settings, you can update:
Account's owner name
Phone number
Company name
Company address
Contact email
Contact phone number
Company logo
Favorites
What are Favorites in Duranta?
Favorites let you save commonly used services (maintenance), materials (installs), charges (fees and discounts), snippets, and proposal settings so you can reuse them quickly in proposals.
Where are Favorites located?
Favorites are located in Account Settings → Favorites tab.
Can I create a maintenance service in Favorites?
Yes. You can create a maintenance service and save details such as:
Materials
Charges
Price margin
Recurring schedule
Minimum price
Price rounding
Can I create install items in Favorites?
Yes. You can create install items such as:
Beds
Plants
Turf
Walls
Surfaces
Can I create charges or fees in Favorites?
Yes. You can create charges and fees using:
Flat fee
Percentage
Per hour
Per measurement
Can I save proposal settings in Favorites?
Yes. You can save proposal settings for reuse in future proposals.
Can I create and save snippets?
Yes. You can create and save snippets with text and images to quickly add them to proposals.
Billing
Where is Billing located?
Billing is located in Account Settings → Billing tab.
Can I choose a subscription plan in Billing?
Yes. You can view and choose your subscription plan in the Billing tab.
What is included in all subscription plans?
All plans include access to Site Scanner, which allows you to:
Upload a CSV file with property addresses. The file can include dozens of addresses.
Automatically analyze properties using AI and HD imagery
Generate maps with measured areas (lawn, beds, buildings, paved surfaces, etc.)
Edit and adjust lots directly in the platform
What is included in the Starter plan?
The Starter plan is available for $79 per month or $67 per month billed annually ($804/year). It includes:
AI automatic property measurement
HD imagery
CRM
iPhone and iPad app access
1 seat included
What is included in the Professional plan?
The Professional plan is available for $159 per month or $135 per month billed annually ($1,620/year). Additional seats are 3+ at $804 per unit annually. It includes:
Everything in Starter
Job costing
Customizable proposals
Softscape design (2D)
Hardscape design (2D)
2 seats included, with additional seats available
Can I manage billing information in Duranta?
Yes. In the Billing tab, you can manage:
Payment method
Billing information
Subscription invoice history
Can I invite team members from Billing?
Yes. You can invite team members and revoke invitations from the Billing tab.
Payments
Where are Payments located?
Go to Settings → Payments.
What are Payments in Duranta?
Payments allow your customers to pay invoices online using credit cards, bank transfers, and more. Payments in Duranta are powered by Stripe.
How do I enable payments?
In Settings → Payments, turn on Enable payments and follow the setup steps.
What payment methods can I accept?
Duranta currently supports:
Credit cards
Link
Cash App
Klarna (Buy Now, Pay Later)
More payment options are coming soon.
What are the processing fees?
Duranta does not charge processing fees. Payment processing fees are charged by the payment processor:
Credit cards: $0.30 + 2.9% per transaction
Cash App: $0.30 + 2.9% per transaction
Instant bank payments via Link: $0.30 + 2.6% per transaction
Klarna: $0.30 + 5.99% per successful transaction
Can I customize payment emails?
Yes. You can configure your email branding for payment-related emails sent to your customers.
Where can I configure branding?
In Settings → Payments, click Configure branding to update your company branding for payment emails.
How can I check receivables and account balances?
You can view payment activity and balances in your Stripe dashboard.
How do I send receipts to customers?
Receipts are managed in your Stripe dashboard:
Open your Stripe dashboard
Go to Settings
Click Customer emails
Choose which automatic emails you want Stripe to send
Will my invoices update automatically after payment?
Yes. When an invoice is paid, the status updates automatically in:
The Invoices summary
The invoice itself
Site Scanner
What is Site Scanner?
Site Scanner is a tool that allows you to upload a CSV file with property addresses. Duranta uses AI and HD imagery to analyze each property and generate maps with measured areas.
What does Site Scanner measure?
Site Scanner can detect and measure:
Property size
Lawn
Beds & ground
Trees
Buildings
Paved surfaces
Pools
Hedges
Parking lots
Sidewalks
How do I use Site Scanner?
Upload a CSV file with property addresses. Duranta will process each address and create a project with results.
What CSV format should I use for Site Scanner?
A complete address is required. For better accuracy, you can split it into separate columns (street, city, state, ZIP).
Including a unique ID column for each address is optional but recommended to help prevent duplicate uploads.
What happens after I upload a CSV file?
Your results are organized into:
Completed - successfully processed properties
Errors - addresses that need correction
Can I edit or delete addresses?
Yes. You can view, edit, or delete individual addresses within the project.
Is Site Scanner included in my plan?
Yes. Site Scanner is available with all Duranta subscription plans.
How can I get help or schedule a demo?
You can always contact [email protected] with any questions. Once you sign up, you can also schedule a demo call here: https://calendly.com/sam-getduranta/quick-connect