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How to Create Service Pricing Tiers in Favorites

Service pricing tiers let you save multiple price options under one service.

This is useful when the same service has different prices based on yard size, package level, property type, or service complexity.

When to use pricing tiers

Use Tiered pricing when:

  • The same service has multiple package levels

  • Pricing changes by yard size, service level, or property type

  • You want reusable price options in one service

  • You want to quickly select the right price in a proposal

Use Simple price when:

  • The service is priced the same way every time

  • The price uses one fixed rate

  • You do not need multiple package options


Where to create pricing tiers

  1. Go to Settings → Favorites → Services.

  2. Click Create new or open an existing service.

  3. The New Service panel opens.

Create a tiered service

  1. Enter a Service name.
    Example: Lawn Mowing

  2. Optional: click + Service description and add a short description the client will see.
    Example: Weekly mowing, edging, and cleanup for residential lawns.

  3. In the Base Price section, switch from Simple price to Tiered.

  4. Choose how the service is priced:

    • Flat price

    • Per hour

    • Per sq. foot

    • Per 1,000 sq. feet

    • Per acre

    • Per foot

    • Per 1,000 feet

    • Per quantity

When Tiered is selected, the price varies by tier. The actual price is entered in each tier row.


Add pricing tiers

In the Tiers section:

  1. Enter a tier name.
    Example: Small yard up to 2,500 sq ft

  2. Enter the price for that tier.

  3. Click or tap + Add tier to add more tiers.

  4. Remove a tier with X if needed.

You must keep at least two tiers for tiered pricing.

Example:

Tier

Price

Small yard up to 2,500 sq ft

$45

Medium yard 2,500–6,000 sq ft

$65

Large yard 6,000–10,000 sq ft

$95


Per hour: productivity rates

If you select Per hour as the price unit, Duranta shows a Details section with two additional fields: Unit and Rate.

This lets you bill hourly even when the job is measured by something else, such as square feet, acres, cubic yards, linear feet, or quantity. Duranta converts the measurement into estimated hours on the proposal.

Unit

Unit defines what your hourly rate is based on.

Unit

What it means

Example use

Hours

Straight time billing

Fixed-duration work or time and materials

sq ft per hour

Crew productivity by square feet

Lawn mowing or bed maintenance

acres per hour

Crew productivity by acres

Large-property mowing

cu yd per hour

Crew productivity by cubic yards

Mulch spreading or soil moving

linear ft per hour

Crew productivity by linear feet

Edging, hedge trimming, or fencing

qty per hour

Crew productivity by quantity

Plant installation or item placement

Rate

Rate is the productivity number for the selected unit.

Examples:

  • If Unit = Hours, enter the number of hours the service takes.
    Example: 1.5 for a 90-minute service.

  • If Unit = sq ft per hour, enter how many square feet your crew completes in one hour.
    Example: 2000 means your crew covers 2,000 sq ft per hour.

How the price is calculated

total hours = measured quantity ÷ rate
total price = total hours × price per hour

Example:

  • Lawn mowing price: $80/hour

  • Rate: 2,000 sq ft per hour

  • Property size: 6,000 sq ft

Calculation:

6,000 sq ft ÷ 2,000 sq ft per hour = 3 hours
3 hours × $80/hour = $240

Final price: $240.


Save the service

When you are done, click or tap Save.

The tiered service is saved in Favorites → Services and can be reused when creating proposals.


Example of tiered services

Spring cleanup package

Service (tiered) with a flat price

Tier

Price

Basic - debris removal + edging

$250

Standard - adds mulch refresh

$450

Premium - adds bed redefinition + pruning

$750

Bed installation by price per hour + sq ft per

Service (tiered) with a price per hour --> sq ft per hour --> Rate

Tier

Price per hour

Rate

Standard mulch bed

$60/hr

100 sq ft/ hr

Premium bed with new plants

$60/hr

50 sq ft/ hr

Designer bed with hardscape edging

$60/hr

30 sq ft/ hr


Use a Tiered Service in a Proposal

You can use a saved tiered service when adding a Maintenance service to a proposal.

Option 1: Add a service from the proposal flow

  1. Open an existing proposal or create a new one.

  2. Add a Maintenance service.

  3. Use the Service Area dropdown to select an already measured segment, or enter a number manually.

  4. Select the saved service from Favorites.

  5. Choose the tier that applies to the customer.

  6. Duranta applies the matching price automatically.

Option 2: Draw an area on the map

  1. Open the proposal map view.

  2. Draw an area manually.

  3. Click Create service.

  4. The drawn area is automatically applied to the Service Area.

  5. Select the saved service from Favorites.

  6. Choose the tier that applies to the customer.

  7. Duranta applies the matching price automatically.

Option 3: Select individual segments on the map

  1. Open the proposal map view.

  2. Select individual segments on the map manually.

  3. Click Create service.

  4. The drawn area is automatically applied to the Service Area.

  5. Select the saved service from Favorites.

  6. Choose the tier that applies to the customer.

  7. Duranta applies the matching price automatically.

Custom price option

When selecting a tiered service in a proposal, you can also choose Custom and enter your own price for that proposal.

This updates the price only for the current proposal and does not change or edit the saved service in Favorites.


Mobile Platform notes (iOS vs Android)

The steps are the same on iOS and Android

You can also create and use service pricing tiers in the mobile app. The steps are the same, and you can follow the same workflow shown above.

  1. Open the Duranta mobile app.

  2. Go to More → Favorites → Services.

  3. Tap the + button or open an existing service.

  4. Switch Base Price from Simple price to Tiered pricing.

  5. Add your tiers, prices, and optional settings.

  6. Tap Save.

Select a service area in a proposal

When adding a service to a proposal, you can choose the service area in several ways (same as on the web):

  • Select an already measured category, such as Lawn

  • Choose an area from the Service Area dropdown

  • Select individual measured segments

  • Draw the service area manually on the map

Once the service area is selected or drawn, choose the saved service from Favorites, select the tier, and Duranta applies the matching price automatically.


Tips

  • Use client-friendly tier names like Small yard instead of Tier 1.

  • Sort tiers from lowest to highest price.

  • Keep tiers simple. Three to five tiers is usually enough.

  • Use materials and charges for shared costs like dump fees, equipment fees, or delivery.

  • Add a minimum price if the lowest tier should never fall below a set amount.


Please contact [email protected] if you need help or have questions.

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