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Payments

Find answers to common questions about accepting online payments, payment methods, fees, and Stripe settings in Duranta.

Updated today

What are Payments in Duranta?
Payments allow your customers to pay invoices online using supported payment methods. Payments in Duranta are powered by Stripe.


Where are Payments located?
Go to Settings β†’ Payments.


How do I enable payments?
In Settings β†’ Payments, turn on Enable payments and follow the setup steps.


Do I need Stripe to use Payments in Duranta?
Yes. Payments in Duranta are powered by Stripe, so you will need to complete the Stripe setup to accept online payments.


What payment methods can my customers use to pay an invoice?
If your Stripe account is set up and Allow direct payments is enabled in the invoice before sending, these payment options will be available directly on the invoice sent to your customers. Supported methods include:

  • Credit/ Debit cards

  • Affirm

  • Cash App Pay

  • Klarna (Buy Now, Pay Later)


What are the processing fees?
Duranta does not charge processing fees. Payment processing fees are charged by the payment processor:

  • Credit cards: $0.30 + 2.9% per transaction

  • Cash App: $0.30 + 2.9% per transaction

  • Instant bank payments via Link: $0.30 + 2.6% per transaction

  • Klarna: $0.30 + 5.99% per successful transaction


Can I customize payment emails?
Yes. You can configure your email branding for payment-related emails sent to your customers.


Where can I configure branding for payment emails?
In Settings β†’ Payments, click Configure branding to update your company branding for payment emails.


How can I check receivables and account balances?
You can view payment activity and account balances in your Stripe dashboard.


How do I send receipts to customers?
Receipts are managed in your Stripe dashboard:

  • Open your Stripe dashboard

  • Go to Settings

  • Click Customer emails

  • Choose which automatic emails you want Stripe to send


Will my invoices update automatically after payment?
Yes. When an invoice is paid, the status updates automatically in:

  • The Invoices summary

  • The invoice itself


How can I get help or schedule a demo?
You can always contact [email protected] with any questions. Once you sign up, you can also schedule a demo call here: Duranta Demo

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