FAQ
Find quick answers to common questions about using Duranta, from getting started to managing clients, proposals, and invoices.
20 articles
- About DurantaFind answers to common questions about Duranta, what it does, and who it’s built for.
- Using Duranta on Mobile & WebFind answers to common questions about using Duranta on mobile and web, including supported devices and browsers.
- CRM (Clients & Leads)Find answers to common questions about managing leads, clients, properties, and communication in Duranta.
- Proposals & AI MapFind answers to common questions about creating and managing proposals, using the AI map, adding services, and configuring pricing in Duranta
- InvoicesFind answers to common questions about creating, sending, and managing invoices in Duranta.
- SettingsFind answers to common questions about updating your account and company information in Duranta.
- FavoritesFind answers to common questions about saving and reusing services, materials, charges, snippets, and proposal settings in Duranta.
- BillingFind answers to common questions about subscription plans, billing details, payments, and team access in Duranta.
- PaymentsFind answers to common questions about accepting online payments, payment methods, fees, and Stripe settings in Duranta.
- Site ScannerFind answers to common questions about uploading property lists, measuring properties in bulk, and managing Site Scanner projects in Duranta.
- CanadaFind answers to common questions about using Duranta in Canada, including imagery and parcel boundary availability.
- MeasurementStart measuring properties instantly without creating a client first. Generate AI measurements and add client or lead details later when you're ready to create a proposal.
- Browser & WebGPU Support FAQFind answers to common questions about supported browsers, WebGPU requirements, and troubleshooting AI Map or measurement loading issues.
- Service Pricing TiersFind answers to common questions about supported browsers, WebGPU requirements, and what to do if AI Map or measurements are not loading correctly.
- Parking Spot Count FAQFind answers to common questions about detecting, reviewing, and using parking spot counts on the AI Map for estimates and line-striping quotes.
- Ruler Tool FAQFind answers to common questions about using the Ruler tool to measure custom lengths, areas, and node-based shapes on the AI Map.
- How to Update DurantaThis article explains how to update Duranta on iPhone/iPad, Android, and the desktop web app.
- Copy Service Area Values from AI map FAQFind answers to common questions about copying service area measurements from the AI Map, including what data is copied, where to find the Copy values button, and how to paste…
- Sharing a Site Scanner Site with a Link FAQFind answers to common questions about sharing a site scanner site with a link.
- Fix the 3D viewer issue in Chrome 150 or later