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Starter Services and Installs in Your Catalog: FAQ

Find answers to common questions about the starter services and installs in your catalog, including editing, deleting, and reviewing prices and production rates.

Every new Duranta account includes a starter catalog, so you can begin building proposals without creating every service and install from scratch.

What is already included in my account?

Open Favorites in the left sidebar.

New accounts include:

  • 25 Services — maintenance and labor items such as mowing, trimming, fertilization, aeration, and snow removal

  • 10 Installs — reusable install items for surfaces, walls, turf, and beds


Which starter services are included?

Category

Services

Mowing and turf

Mowing, Lawn Mowing, Edging, String trimming, String trimming – obstacle trimming, Backpack blowing, Aeration, Grass Seeding, Sod installation, Plugging (6" spacing)

Beds and plants

Bed Refresh, Bed detailing, Seasonal Color bed maintenance, Shrub pruning, Ground covers installation, Staking Trees, Bark Mulch 2" Depth

Treatments

Fertilization, Spraying, Spot spraying, Spreader

Site prep

Rototilling, Finish Grade, Screeding

Seasonal

Snow removal


Which starter installs are included?

Install

Type

Paver Patio

Surface

Paver installation and compaction

Surface

Paver cutting

Surface

Sweeping/Filling joints

Surface

Screeding

Surface

Rock pebble installation

Surface

Retaining Wall

Walls

Sod Installation (St. Augustine)

Turf

Artificial Turf

Turf

Bark Mulch 2" Depth

Beds

The install type controls where the item is offered when you add an install to a property.

For example, turf installs appear with turf options, while wall installs appear with wall options.


Do starter installs include materials?

Some do.

These five starter installs include materials as components:

  • Paver Patio

  • Rock pebble installation

  • Retaining Wall

  • Sod Installation

  • Artificial Turf

They also include example material prices.

The remaining installs are labor-only steps that can be used as individual line items within a larger project.


Can I use the starter prices as they are?

Review them before sending a proposal.

The starter items include example labor rates to make the catalog usable immediately.

Most use approximately $60 per hour, while hardscape and snow-related work use approximately $75 per hour.

These are starting values, not recommendations for your market.

Your actual rates should reflect factors such as:

  • Labor costs

  • Crew size

  • Equipment

  • Market

  • Desired margin


Should I change the production rates too?

Review them as well.

Production rates describe how much area, length, volume, or quantity a crew can complete in an hour.

The starter rates are useful reference values, but your crews may work faster or slower.


What should I customize first?

A good first setup is:

  1. Open Favorites → Services.

  2. Update the hourly rates for the services you actually offer.

  3. Remove services you do not use.

  4. Adjust production rates to match your crews.

  5. Star the services you quote most often.

Once updated, those settings are available when you build future proposals.


How are starter services priced?

You will see several pricing approaches.

Production rate

This is the most common setup.

You enter:

  • An hourly price

  • A production rate

Duranta uses the property measurement to calculate how much time the service should take.

For example, if String trimming is priced at $60/hour with a production rate of 1,750 linear ft/hour, then 3,500 linear feet equals approximately 2 hours of work.

Tiered pricing

Some services have several options based on the equipment or method used.

Choose the tier that matches how the work will actually be performed.

For example, Mowing includes tiers for:

  • 21"

  • 36"

  • 48" zero turn

  • 60"

  • 72"

  • 96"

Flat price

A flat-price service uses a fixed price rather than a property measurement.

Lawn Mowing is included as a flat-price starter service at $70 per visit, with a twice-monthly recurring schedule.

Materials as components

Some starter items include their materials as components.

When you add the item to a proposal, the service and its materials can be priced together.


Which starter services use tiers?

Service

Examples of tiers

Snow removal

Single-stage blower, two-stage blower, ATV with plow, pickup with plow, skid steer, wheeled loader

Shrub pruning

Hand pruning, power equipment

Bark Mulch 2" Depth

Manual/wheelbarrow, tractor/skid steer

Edging

Hard/paved edges, soft edges/turf

Aeration

Walk behind, ride-on

Fertilization

By property size

Spreader

By property size

Spraying

By property size


Why are some tier prices the same?

Some tiers use the same hourly price but different production rates.

A larger or faster piece of equipment can cover more ground per hour, which changes the final price even when the hourly rate is the same.

You can adjust the hourly rate for any tier if a particular machine costs more to operate.


Are starter services the same for every new account?

Yes.

New accounts begin with the same starter catalog.

Each account receives its own copy, so any edits, price changes, or deletions affect only your workspace.


Can I edit or delete starter items?

Yes.

Starter items behave like normal Favorites.

You can:

  • Edit them

  • Rename them

  • Change their pricing

  • Change production rates

  • Add or remove materials

  • Delete them


I deleted a starter item. Can I restore it?

Not automatically.

Deleting a Favorite is permanent.

You can recreate the item manually or use a similar existing item as a starting point.


Why does Bark Mulch 2" Depth appear as both a service and an install?

They are set up for different workflows.

One is available as a maintenance Service, while the other is available as an Install.

Use the one that best fits the job.

The same applies to Screeding.


How can I get help?

Email [email protected] with any questions.

After signing up, you can also schedule a demo call.

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