What is Duranta Payments?
Duranta Payments lets your customers pay invoices online from the invoice link. They can pay by card, bank transfer, Cash App Pay, Affirm or Klarna (Buy Now, Pay Later). Payments are processed by Stripe.
How do I turn on payments?
In the web app, select More → Settings, open the Payments tab and select Enable payments. In the mobile app, tap More → Duranta Payments → Enable payments. Then complete the Stripe form.
If you start the setup but don't finish it, the button changes to Resume payments setup. When your account is ready, Payments shows Enabled. See Setting up Duranta Payments in the web and mobile apps.
Do I need an active Duranta subscription to use payments?
Yes. Duranta Payments isn't available during your trial. Without an active subscription, the mobile app shows Not enabled: Duranta Subscription required.
What are the processing fees?
Duranta doesn't charge processing fees. The payment processor charges:
Credit cards: $0.30 + 2.9% per transaction
Cash App Pay: $0.30 + 2.9% per transaction
Instant bank payments via Link: $0.30 + 2.6% per transaction
Klarna: $0.30 + 5.99% per successful transaction
Fees can change. For the latest rates, see Stripe's pricing page.
How can I check what I'm owed, my balances and payouts?
Open your Stripe dashboard. In the web app, go to More → Settings → Payments and select View dashboard. In the mobile app, tap More → Duranta Payments → View dashboard. Sign in to Stripe, then open Transactions or Customers, or Balances for your balance and payouts.
Will my invoices update when a customer pays online?
Yes. When a customer pays through the invoice link, Duranta records the payment for you. The invoice shows as Paid on the Invoices page and on the invoice itself, and the payment appears in the invoice's Activity.
To record a payment you received another way, such as cash or a check, see Recording a payment in the web app.
Can I customize payment emails?
Yes. In the web app, go to More → Settings → Payments and select Configure branding next to Email branding. A Stripe page opens where you can add your logo and accent color. See Customizing payment emails in the web app.
How do I send receipts to customers?
Stripe sends receipts. In your Stripe dashboard, go to Settings → Customer emails and choose which automatic emails Stripe sends.
What is Tap to Pay?
Tap to Pay turns your phone into a contactless payment terminal. You can accept contactless credit and debit cards, Apple Pay and Google Pay. You don't need a separate card reader.
What do I need to use Tap to Pay?
iPhone: iPhone XS or later, running the latest iOS
Android: Android 13 or later, with NFC and Google Play services
Both: Duranta Payments turned on, an active Duranta subscription, your full company address and location access
See Setting up Tap to Pay on iPhone in the mobile app and Setting up Tap to Pay on Android in the mobile app.
How can I get help or schedule a demo?
Email [email protected] with any questions. Once you sign up, you can also schedule a demo call.