Skip to main content

Set up and use Tap to Pay on iPhone in Duranta

Accept contactless payments on your iPhone

With Tap to Pay on iPhone and a supported payment app, you can accept in-person, contactless payments right on your iPhone—no extra terminals or hardware needed.

What you need

Before using Tap to Pay on iPhone in Duranta, make sure you have:

  • An iPhone XS or later with the latest supported version of iOS

  • The Duranta mobile app

  • A Duranta account with payments enabled

  • An approved payment account

  • Location Services enabled for Duranta, if prompted

Accepted card networks follow your connected payment account and may include Visa, Mastercard, American Express, and Discover.


Step 1 — Enable payments

You can enable Duranta Payments from either the mobile app or web app.

On mobile:

If you are currently on a free trial, you must have an active Duranta subscription before you can enable payments. Click Upgrade and complete the subscription purchase.

  1. Open the Duranta mobile app.

  2. Go to More → Duranta Payments.

  3. Tap Enable payments

On the web:

  1. Open the Duranta web app.

  2. Click Settings in the left navigation bar.

  3. Select Payments.

  4. Click Enable payments.

Complete the secure onboarding process to verify your business.

Approval is not always instant. Verification may take additional time depending on your business details.

Once your account is approved. You can then complete the Tap to Pay on iPhone setup in the Duranta mobile app on your iPhone.


Step 2 — Set up Tap to Pay on iPhone

  1. From More → Duranta Payments → Set up Tap to Pay

  2. Tap Tap to Pay on iPhone

  3. Review and accept the Tap to Pay on iPhone Terms and Conditions when prompted.

  4. Wait while your iPhone finishes setup. Duranta will show a Setting Up Tap to Pay progress screen.

  5. Complete the Tap to Pay on iPhone tutorial.

Tap to Pay on iPhone is not ready to use until setup is complete.

Once setup finishes, the Tap to Pay on iPhone section will show Ready to accept payments.


Step 3 — Take a payment

  1. Open an invoice with an outstanding balance.

  2. Tap Tap to Pay on iPhone

  3. Confirm the payment amount.

  4. Ask the customer to hold their contactless card, iPhone, Apple Watch, or supported digital wallet near the top of your iPhone.

  5. Keep the card or device near your iPhone until the payment is read.

  6. Wait while the payment is processing.

  7. Review the payment result.

Duranta will show whether the payment was approved, declined, or timed out.


Step 4 — Successful payment screen

After the payment is approved, Duranta shows a successful payment screen.

You’ll see three options:

  • Send receipt — opens the share invoice sheet. The invoice will show as Paid, and you can send the paid invoice to the customer.

  • Skip — closes the receipt step without sending anything.

  • Done — finishes the payment flow and returns you to the invoice.


Optional — View payment instructions

After you have activated your Duranta subscription, completed Stripe onboarding, and set up Tap to Pay on iPhone, you can view instructions at any time on how to accept a customer’s payment, including where they should hold a contactless card or another device:

  1. More → Duranta Payments → Set up Tap to Pay.

  2. Tap Tap to Pay on iPhone.


How customers should tap their card or phone

When the Tap to Pay on iPhone screen appears, present your iPhone to the customer. The screen will show where the customer should tap their card or device.


Contactless cards

Ask the customer to hold their card flat and horizontally on the tap area shown on your iPhone.

The card should stay there for a few seconds until the payment reads.


Apple Pay on iPhone

Ask the customer to open Apple Pay on their iPhone and authenticate with Face ID, Touch ID, or their passcode.

Then ask them to hold their iPhone near the tap area shown on your iPhone until the payment reads.


Apple Pay on Apple Watch

Ask the customer to open Apple Pay on their Apple Watch.

Then ask them to hold their Apple Watch near the tap area shown on your iPhone until the payment reads.


Other digital wallets

Customers can also pay with other contactless digital wallets.

Ask the customer to hold their phone, watch, or payment device near the tap area shown on your iPhone until the payment reads.


If a card cannot be read

  • Ask the customer to try again and hold their card or device near the top of your iPhone.

  • If the card still cannot be read, ask the customer to try another contactless card or digital wallet.

  • In Canada or other regions where a fallback payment method is required, some cards may not be able to complete contactless transactions using a PIN. If this happens, ask the customer if they have an alternative contactless card or digital wallet and continue the transaction using Tap to Pay on iPhone.

You can also use another available Duranta payment option:

  • Record Payment — Cash, Check, manually entered Credit Card, or Wire/ACH

  • Share invoice — Send a payment link by text, email, or copied link


Receipts

After a successful payment, Duranta can email the customer an invoice receipt when paid-invoice email notifications are enabled.

Did this answer your question?