I don’t see Members or Crews in Favorites. Why?
Members and Crews are part of scheduling.
If you do not see Members, Crews, or Equipment in Favorites, scheduling may not be enabled for your account.
Can I add a member to a crew from the member page?
No. The Crews section on a member is read-only.
Open the crew from Favorites → Crews and add the member there.
Why can I star a member but not a crew?
Members can be starred, but crews do not have a starred state.
Does archiving a crew delete its members?
No. Members exist independently.
When a crew is archived, its members stay in the Members tab and remain in any other crews they belong to.
What happens to jobs on an archived crew’s routes?
Scheduled jobs move to Unassigned and need to be reassigned.
Upcoming routes and blocked times on those routes are deleted.
Past work orders and routes stay in the schedule with the crew marked as Archived.
Can I unarchive a crew?
No. Archiving cannot be undone, and an archived crew cannot be edited.
How do I add someone’s photo?
Upload the photo as the member’s Avatar.
The avatar appears next to the member’s name when you add them to a crew.